Before you make reservations

Usage fees

  • Usage fees vary depending on plan
  • The price of each plan includes accommodation, dinner, breakfast, consumption tax, and bathing tax.
  • Both breakfast and dinner are prepared in the restaurant.

ご利用時間について

  • Check-in: 15:30 ~21:00
  • Check-out: 11:00

ご予約について

Reservations are accepted until 13:00 on the day of stay.
Reservation changes can be accommodated until 13:00 on the day of stay.

Reservations by phone

  • From overseas+81-967-46-6688
Phone lines may be busy when making reservations. Thank you for understanding.

Reservations on the web

予約申し込み

Pick-up/Drop off services

Hanayuu provides free shuttle service.

  • One way from Kumamoto Airport ¥16,500
  • One way from Fukuoka Airport ¥36,000

Cancellations

Cancellation fees

4~7 days before 30%
One day to three days before 50%
Same-day cancellations 100%
Cancellation without notice 100%

Click here to cancel reservations