Hanayuu Ltd. (hereinafter referred to as “the Company”) has established the following voluntary system and rules to ensure the proper handling of customers' personal information.

1. Compliance with laws and regulations

The Company complies with the Personal Information Protection Law and other related laws and regulations.

2. Corporate structure

The Company has established a system to comply with the protection of personal information by establishing internal rules and ensuring that all of our directors, employees, and other related parties are aware of and implement these rules.

3.Acquisition of personal information

When acquiring personal information from customers, the Company will clearly state the purpose for which the information is to be used and, with the consent of the customer, acquire the information only to the extent necessary to achieve the purpose of use.

4.Use of personal information

1. Providing services and products to customers
2. Confirmation of reservation details, shipment of products, payments and accounts, and other transaction-related information.
3. Collection of opinions and requests from customers to improve the facilities, products, services, websites, etc. of the Company and the Company's subsidiaries.
4. Preparation of basic data and statistical data for analysis of customer trends, market research, and other analyses necessary for business management
5. Business incidental to or related to the above purposes of use
6. Response based on laws and regulations or notices and guidance from administrative authorities

5.Joint use

The Company may jointly use the personal information it holds to the extent necessary to achieve the purposes described in the preceding paragraph as follows.

1. Items of personal information to be shared: address, name (including hiragana, if possible), telephone number, fax number, passport number and other passport information, e-mail address, place of employment (including hiragana, if possible), employment address and telephone number, fax number, credit card information, flight information and wedding anniversary
2. Scope of joint use
   1. Takezono Corporation
3. Purpose of use
   1. Guidance and provision of general and membership services, products
   2. Guidance on products, services, special offers, events
   3. Market research and product development, including marketing analysis
   4. Business incidental to or related to the above purposes of use
   5. Person responsible for managing personal information, the Company

6.Supervision of contractors

The Company may entrust personal information to a third party to the extent necessary to achieve the purpose of use described in Article 4.
In that case, the Company will oblige the contractor to strictly manage and supervise personal information.

7.Restrictions on provision to third parties

The Company will not provide or disclose your personal information to any third party without your consent, unless permitted by law.

8.Contact for inquiries about personal information

We will manage your personal information as accurately and up-to-date as possible. For requests for disclosure, correction, suspension of use, etc. of personal information held by the Company, and other inquiries regarding personal information, please contact the following.
1511, Kitasato, Oguni-cho, Aso-gun, Kumamoto Prefecture, 869-2505
Counter (10 a.m. ~ 8 p.m.)
TEL: 050-2018-6450
e-mail: mail@hanay.net